FAQ.

FAQ

Where do you ship?

We currently ship within the United States.

How long does shipping take?

Orders are typically processed within 1–3 business days. Estimated shipping times may vary depending on your location and carrier performance.

How long does each whitening session take?

Each session takes about 30 minutes. Please follow the instructions provided with your product.

Is this product peroxide-free?

Yes, DR.DENT Purple Whitening Strips are designed with a peroxide-free formula.

Is it suitable for sensitive teeth?

This product is designed for customers looking for a gentler whitening option. If you have dental concerns or existing oral conditions, we recommend consulting your dentist before use.

How often should I use it?

Please use the product as directed on the packaging or instructions included with your order.

Can I return my order?

We accept eligible return requests within 30 days of delivery. Items must be unused, unopened, and in their original condition and packaging. Please review our Refund Policy for full details.

What if my order arrives damaged or incorrect?

If your item arrives damaged, defective, or incorrect, please contact us at support@zenitvibe.com with your order number and clear photos of the issue.

How can I contact Zenitvibe?

You can reach us at support@zenitvibe.com. We aim to respond within 1–2 business days.